Privacy Policy
Last updated: November 2026
SA RV Electrics (ABN 50 474 314 455) ("SA RV Electrics", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to this website (sarvelectrics.com.au) and to information you give us when you enquire about or engage our services.
1. Information we collect
We may collect the following personal information:
- your name, phone number and email address;
- details about the job you ask us to quote on, such as your suburb, the vehicle or caravan, and the products or work you are interested in;
- anything else you choose to include in a message, email, text or phone call;
- general usage information about how visitors use this website, which may be collected through cookies or analytics tools.
We collect this information directly from you when you submit our enquiry form, call, email or otherwise contact us.
2. How we use your information
We use personal information to:
- respond to your enquiry and provide a quote;
- communicate with you about a booking or job;
- plan, schedule and carry out mobile auto, 4x4 and caravan electrical work;
- provide after-sales support for products and systems we have supplied or installed;
- keep business and accounting records;
- improve this website and our services;
- comply with our legal obligations.
We will not use your personal information for an unrelated purpose without your consent, unless the law requires or permits it.
3. Disclosure of information
We do not sell personal information. We may share it with:
- the form-handling and email service providers that deliver website enquiries to us;
- the company that hosts this website;
- suppliers, subcontractors or professional advisers where this is necessary to carry out or support a job;
- government agencies, regulators or other parties where required by law.
Some of these providers may store information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a way that is consistent with the Australian Privacy Principles.
4. Storage and security
We take reasonable administrative, technical and physical steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We keep personal information only for as long as it is needed for the purposes described above or as required by law, after which it is destroyed or de-identified.
5. Cookies
This website may use cookies and similar technologies to help it function and to understand how it is used. Cookies do not identify you personally. You can disable cookies in your browser settings, although some parts of the site may not work as intended if you do.
6. Your rights
You may ask us to access or correct the personal information we hold about you by contacting us using the details below. If you believe we have mishandled your personal information, you can make a complaint to us and we will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
7. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.
8. Contact us
SA RV Electrics
ABN 50 474 314 455
Angle Vale SA 5117
Email: info@sarvelectrics.com.au
Phone: 0437 727 725